[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Lync Basic 2013 Outlook Integration error

Posted on 2014-08-05
6
Medium Priority
?
2,170 Views
Last Modified: 2014-10-17
We are using OCS 2007R2 server with OCs clients.  We are in the middle of migrating users to Office 365.  We plan to deploy LYNC Online in the cloud after we migrate all the users.  However we have noticed that after users get migrated to 365 they cans till use OCS but their Presence for going to meetings is gone.  There is an Outlook integration error.  We  tried deploying Lync Basic to a few users already migrated to 365 but they get integration error as well.  Lync Basic is pointing to OCS.  Any ideas besides having to do Lync Online right now to get this configuration to work so users can Search for people and have presence?

Thanks
0
Comment
Question by:Twhite0909
  • 5
6 Comments
 
LVL 44

Accepted Solution

by:
Vasil Michev (MVP) earned 2000 total points
ID: 40241887
With 2013, it's all about the integration between Lync and Exchange. So you need to clarify what you mean by 'migrated to O365', do they have mailboxes as well, have the mailboxes been migrated to EO, etc. Check the configuration info in the Lync client (hold CTRL and right-click on the tray icon) and see if the client is able to connect to EO, ie get the EWS URLs, etc. Also check if something on your end is not blocking the access to said URLs.

Also, what's the Outlook version? Microsoft really wants you to use the 'latest and greatest' when it comes to O365, so many features will not be available even with 2010 clients. You need to also make sure that the default Outlook profile matches the Lync profile. Best option is to test with the Lync client integrated into OWA.
0
 

Author Comment

by:Twhite0909
ID: 40248946
I think were just going to Migrate to LYNC online first and do the mailbox migration to 365 after
0
 

Author Comment

by:Twhite0909
ID: 40386937
I've requested that this question be closed as follows:

Accepted answer: 0 points for Twhite0909's comment #a40248946

for the following reason:

...
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 

Author Comment

by:Twhite0909
ID: 40386930
...
0
 

Author Comment

by:Twhite0909
ID: 40386933
.......
0
 

Author Comment

by:Twhite0909
ID: 40386934
cgbhgcfhfghgfhfhcghfgx
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows Explorer let you handle zip folders nearly as any other folder: Copy, move, change, and delete, etc. In VBA you can also handle normal files and folders, but zip folders takes a little more - and that you'll find here.
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question