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FTP / SSL working internally but stopping at Listing Directory

Hi

We have a basic FTP server which runs FTP / SSL on port 21, it works fine internally and almost externally apart from the fact it wont list the directories, I have all the firewall rules correct as it is connecting just not listing the directories.

I have heard this has something to do with Passive/Active modes and NAT but as this is the first FTP / SSL system I have built I am not sure how to get this sorted.

FYI: this runs on a DC with only IIS FTP services installed.
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Giovanni
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ASKER

Since this post we have tried the options you mentioned above, but we are still having issues with the directory listing,  we do t use the local windows firewall on this server and we have specified the dynamic port range and allowed through our hardware firewall.

Still cannot list the directories. Also I have open ports 20,21.
Try enabling logging on your firewall to see what data port(s) are being blocked.  Did you try switching between active and passive mode using the FTP client when testing?  If you intend to support both modes, try performing a directory listing with both modes when logging at the firewall.  

Alternatively, you can run TCPView on both sides (server and client) to see what connections are attempted when performing a directory listing.