Outlook 2007 losing connection to Exchange 2010 Server

I have an Exchange 2010 Server running on Server 2008 R2 with Exchange SP3 and rollup 1 installed.  Outlook users randomly loose connection to the Exchange server throughout the day even though all other network connectivity is fine.  This can happen to a user and the person next door has no problems at all.  It is happening to multiple users and there is no pattern as to when or whom it will affect.
KirchtoeAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Simon Butler (Sembee)ConsultantCommented:
Rollup 1 is very old, I would suggest an update.
Have you checked the network card drivers for the server are the latest?
Run BPA from within Exchange Management Console?

Although my instinct is that it is outside of Exchange. Do you get any errors on the server or the workstations at the time the error occurs?

Simon.
0
KirchtoeAuthor Commented:
Simon,

Thank you for the response.  I will check the NIC drivers to see if they are up-to-date.  Do you know where I can find the latest patches for Exchange 2010?
0
Simon Butler (Sembee)ConsultantCommented:
Microsoft Update will bring them down for you. Just run that and include any other updates it offers.

Simon.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

KirchtoeAuthor Commented:
OK.  I've updated the NIC driver and Windows updates shows no updates needed for that server, including optional updates.  I'll have feedback by tomorrow if anything changes with the NIC driver.  BTW, the Best Practices Analyzer did mention that the network interface driver was "old".
0
Simon Butler (Sembee)ConsultantCommented:
BPA flags any drivers over two years old as "OLD". Doesn't always mean there is a more recent driver though.

To be clear - you ran MICROSOFT UPDATE, not WINDOWS Update? At the bottom of update screen it will say "get updates for Windows and other Microsoft products" (or something like that).

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
KirchtoeAuthor Commented:
Thank you for the response.  I did as you mentioned above and there were some updates for Exchange including a Rollup 6 for SP3.  We'll see if these updates helped.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.