how to copy a chart from Excel 2011 (Mac) into Word?

hi Folks
Just wondering if there is a workaround to the following..I have a customer who is using Excel 2011 on the Mac but doesn't seem to be able to copy in a chart into his Word document. In Office 2013 it's pretty straightforward but he seems to have problems with the picture quality. This is what he is doing at the moment "What I can do is copy as a picture and save as a png file, that works but is still only 150dpi."
Any suggestions?
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Russell FoxDatabase DeveloperCommented:
I tend to work on Windows machines, but if he just needs an image of the chart he might need a better screen capture program. Snip is the one I know for Mac.
agwalshAuthor Commented:
No, me too. Not a Mac fan myself have to say. I'll pass that onto him...:-)
Eoin OSullivanConsultantCommented:
I use Office 2011 and it is possible to copy and paste charts from Excel into Word.
I simply highlight the chart in Excel ... select COPY and then switch to Word and PASTE.

I've done this with line, pie and other charts and they come across fine.

I'm guessing that there might be other issues at play here.   Is the user working with newly created DOCX and XLSX files created on the Mac or older DOC/XLS files perhaps?  Or files created on another system?

There should be NO need to be taking screenshots and pasting images.  OSX has inbuilt screen grab tools (Shift+Cmd+4 will capture any screen area) so there's no need for a 3rd party tool in any case.
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agwalshAuthor Commented: what would you recommend? That he upgrades all his documents to the new format (docx/xlsx) or something else? Thanks.
Eoin OSullivanConsultantCommented:
Try the following

Create a new XLSX document and build a simple table and chart .. save as XLSX.
Open a new word document .. save as DOCX.

Now try the copy and paste of the chart from the XLSX file to the DOCX file .. if that works then you have a solution.

If not then we might need to look closer at the office 2011 settings or another cause.  You'll need to check the versions of Office 2011 (in terms of the specific release and if all patches/updates are applied) and the version of OSX.

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agwalshAuthor Commented:
Will pass it on ...thank you :-) Go raibh maith agat ;-)
agwalshAuthor Commented:
Want to give good feedback but I haven't heard back from the person who asked me :-(
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