vsssyncstart operation failed:idispatch error #8455

tonyjoewalker
tonyjoewalker used Ask the Experts™
on
Hi

I am trying to clone a 2008 R2 VM on ESX 5.1 and am getting the following error:

vsssyncstart operation failed:idispatch error #8455

I found one article online stating the cause is having Backup Exec installed on the server.  I can clone other servers that have BE on them with no problems.  The posts I'm seeing don't seem to have a direct fix.  Any help is appreciated.  Thanks.

Tony
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
How are you trying to Clone the virtual machine?

Is VMware Tools installed?

Author

Commented:
Right click on the VM in Virtual Center and select clone.  VMware tools ver 9.0.10 is installed.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
If you create (Take a snapshot) snapshot, with the Quicse option ticked, do you get the same issue?
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Author

Commented:
I took a snapshot and Quiesce the guest file system checked and there was no problems.

Author

Commented:
I tried to clone a different VM server in the same Virtual Center data center with the same error message (diff host also).

I tried a third and that one worked fine.  Is there some global settings in a Virtual Center data center (cluster) or individual ESX host servers that could cause this?
VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
I would have expected the Snapshot also to fail....

see this KB Article

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2041719

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