Reinstalled Lync 2013, now cannot add users that were members of an old server


We had no test environment to work with, so my first half-usable install of Lync was on our production network. Now I think I have my topology correct after removing everything from within AD per this article:

When I add users, I get the error: "Active Directory operation failed on server.lss.local. You cannot retry this operation: "Insufficient access rights to perform the operation"

I think I am missing a user attribute that needs to be cleared? How would I be able to find this out?

Thanks much
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dgapinskiAuthor Commented:
Found the answer - looks like accounts in AD need to have inheritance enabled (security tab, advanced, Enable Inheritance button). The accounts in question didn't have it enabled and the moment I enabled it I could add them as users in the Lync Control Panel. I think this is because the users needed to inherit RTCUniversalUserAdmins group permissions.

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