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Printing from 2008 R2 RDP Server (Terminal Server)

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Last Modified: 2014-08-07
I have a user with an HP P2035 connected locally via USB.  She connects to QuickBooks via an RDP Session to our Terminal Server at a Data Center.  Until 2 days ago, there was no problem printing from the RDP Session to the local printer.  Now she can't print from the RDP session (not QB, not Word, not anything).  She has no issue printing locally to the HP, just the print jobs from the TS Session.  I have ripped the printer out locally and reinstalled. I have installed onto the Terminal Server.  Still nothing.  I am going nuts.  Please Help.
thanks
Jon
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Commented:
The Terminal (RDP) Server is on a Server 2008 R2 Standard.

Author

Commented:
Here is the error thrown on the Terminal Server.

Event ID 372
The document Intuit, owned by <user>, failed to print on printer HP LaserJet P2035 (redirected 8). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 2934. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\TS. Win32 error code returned by the print processor: 2147500037. Unspecified error
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This one is on us!
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Commented:
Thanks Spike99.  I used the UPD PCL5 and everything went 5x5.  Working again.  I am adding the solution to my KB's and slapped a label on the printer to remind me just in case it goes south ever again.  I appreciate the assist.
Thanks again,
Jon
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Commented:
You're very welcome!  I am glad I could help! :)
Alicia
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