frankbustos
asked on
Windows 7 - not starting up
Hi experts,
My windows 7 system starts up and says launch startup repair. I select that and see the Microsoft corporation with the progress bar and it goes forever. I started in safe mode and it looks like it gets frozen.
My windows 7 system starts up and says launch startup repair. I select that and see the Microsoft corporation with the progress bar and it goes forever. I started in safe mode and it looks like it gets frozen.
ASKER
It freezes while loading the files, it doesn't even get to logon prompt. I'm booting of windows 7 DVDs now. And it's at Windows is loading files....
When it's 'frozen' are you able to move the mouse cursor around? How long are you waiting for the startup repair? (it can take a very long time ~1 hour)
Does the system crash and either blue screen or reboot itself?
Does the system crash and either blue screen or reboot itself?
ASKER
The System original froze in windows and had no choice but to cold boot it. I left it running at Start up repair last night. Came in and was the same. I ran a diagnostics and hard drive pass.
Installed any recent upgrades/updates?
ASKER
It seems like it's always freezing at
\windows\system32\drivers\ disk.sys
Even when I start at safe mode with command prompt only
\windows\system32\drivers\
Even when I start at safe mode with command prompt only
What make and model of computer?
Do you have a windows disc?
What options do you have when tapping F8 when it's booting?
If one of the options is last known good configuration please select that and post back results.
Do you have a windows disc?
What options do you have when tapping F8 when it's booting?
If one of the options is last known good configuration please select that and post back results.
ASKER
ok, it's a Dell T3500, I do have a windows disc. I have all the options when tapping F8 but that doesn't matter because it continues to freeze. I got another hard drive loaded a fresh OS and put the old hard drive as a slave. It can see it in the new OS and i'm currently doing a check disk. There must be something wrong with the OS obviously so my question is there a way for me to find out what files are corrupt/missing that is making it not boot/freeze? So, that I can probably replace those files with new ones? I really don't want to install all the software from scratch. What do you think?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
thanks!
what was the problem/solution Frank?
1) using your disk/drive to reinstall Windows 7 with a repair installation.
2) using startup repair to restore to a previous configuration
3) get a bootable CD and scan your system