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troubleshooting Question

Mitel 5330e phones stuck on DHCP server message

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gopher_49 asked on
Voice Over IPIP Telephony
8 Comments1 Solution2756 ViewsLast Modified:
We have a remote Mitel 5330e phone that has access to our Call Server via our layer 2 VPN tunnel.  The remote site only has 1 VLAN and it's the default VLAN.  We used the DHCP config helper to build option 125 and it still can't get an IP address.  The headquarters where the Call Server is uses VLAN 20, however, I'm able to access the Call Server from the default VLAN 1 on the remote network just fine..  So..  This is why we used the default VLAN ID of 1 on the DHCP config builder.  But..  The remote phone still can't get an IP address.  The desktop computer that is plugged into the phone can..  Any ideas?
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