Launching Apps via RDweb Access not working

Posted on 2014-08-07
Last Modified: 2016-06-12
I have created a Windows Server 2012 VM on Azure in its own Domain, running Active Directory.

It is also the host for:
RD Gateway
RD Licensing
RD Web Access
RD Connection Broker

It has been configured for Remote Desktop Session access to launch published apps.

Here is an overview of the deployment:

The issue I am facing is this:

While logged inside the Azure VM that is hosting the applications, I can:
Browse to the 'RD Web Access' URL
Log in to the RD Web page
Successfully launch the published apps

Here is a video of me doing the above while logged onto the Azure VM:

However, if I attempt to do the above steps on any other PC, we can browse to the 'RD Web Access' URL and log in to the RD Web page BUT, when I attempt to launch the application, I get the error "Remote Desktop can’t connect to the remote computer for one of these reasons..........." (screenshot)

Here is a video of me doing the above on my local machine:

I have run the RD License Diagnoser and everything seems to be OK:

Can anyone provide any suggestions on what could be the problem, and how to fix it?
Question by:Estate_Master
    LVL 56

    Accepted Solution

    RDgateway *needs* a trusted certificate to work. Unlike a browser where you can choose to ignore certificate errors.

    And I couldn't help but notice in your screencast that hour browser bar was quite red...aka certificate issues.

    Author Comment

    Hi Cliff

    Thanks for the suggestion, ill give that a try.

    We were under the impression that you can set the self-signed certificate to be 'trusted' by saving it into the trusted root directory on the PC connecting to the VM (which we already have done) - is this not the case?
    LVL 56

    Assisted Solution

    by:Cliff Galiher
    If you do it right, you can. But if you had done it right, your browser bar wouldn't be that red/warning color. It'd be white like it is with other trusted SSL secured sites.

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