One of my departments in the company has been complaining that important emails have been ending up in the Junk mail folder in Outlook 2010. We are currently using Exchange 2010 SP3.
The department don't want to setup filters so it has been proposed that the Junk mail folder be disabled. What is the best way to do this? It is better to do it with the GPO or disable the feature from the Exchange 2010 database using powershell? I need to raise a change request so I need to decide. We are currently blocking spam using Cisco Ironport and Microsoft Forefront Protection 2010.