Need to disable to Junk mail folder in Outlook 2010, what are the best options?

makel2 used Ask the Experts™

One of my departments in the company has been complaining that important emails have been ending up in the Junk mail folder in Outlook 2010. We are currently using Exchange 2010 SP3.

The department don't want to setup filters so it has been proposed that the Junk mail folder be disabled. What is the best way to do this? It is better to do it with the GPO or disable the feature from the Exchange 2010 database using powershell? I need to raise a change request so I need to decide. We are currently blocking spam using Cisco Ironport and Microsoft Forefront Protection 2010.
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Although i do understand your question isn't it eventually up to you to decide what to do?

That being said, i would go for the policy in Outlook. Because first off it's easily set up with 1 single policy and if you would like to have users who do like the feature you can give it to them with a new OU and policy.
Second, the impact on your environment is much less when using a machine policy instead of disabling a feature on a server.

But that's just my 2 cents..
Addy NadiaExpert

As per your Question, I suggest you to better way to doing this via GPO and create a OU In which specific users you can restrict or it depend on your Need.

the article that you suggested in your question, is perfectly fine

I also sugegts you to first implement the same in Test Environment rather then implementing in Production.


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