SQL Server 2012 install on to WIndows 2012 fails with no external error msg

Posted on 2014-08-07
Medium Priority
Last Modified: 2016-03-07
We are installing SQL Server 2012 on a remote server and the CD/DVD is inserted in the Z:\ drive.
All seems to be working (system is OK to install, license key is accepted, update files are downloaded) until is stops and returns to the landing page.  The picture shows the last thing it tried to execute.  After 2 minutes I closed the landing page and the rest of the log entries are shows.

installation log laste entry before stopped working
The Summary file has this error:

Please let me know if there is any other useful information I can provide.
Question by:FDC2005
  • 4
  • 2

Expert Comment

ID: 40246582
Is this a headless installation?

Author Comment

ID: 40246731
Please define 'headless'.  I am able to get a remote desktop into the server and execute the installation manually and see the WIndows user interface progress.

Let me know if this answers your question.
LVL 43

Expert Comment

by:Eugene Z
ID: 40247793
try to use another dvd, try to copy install files (extract) to local drive and try to install from there, and run as administrator
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.


Author Comment

ID: 40247861
I  XCOPY'd the files from the DVD and ran them from the C:\temp dir.  I got the same behavior.  I am including the bottom of the Summary file that may have more details on the error:
 Any other advise is welcomed!!!

LVL 43

Expert Comment

by:Eugene Z
ID: 40248346
as per MS - you must download and use ENU ISO

SQL Server Setup failure (Error code 0x858C001B)

what is your remote  server OS version \edition\sp ?

please read and compare vs what you have:

Hardware and Software Requirements for Installing SQL Server 2012

--try to get another fresh DVD copy

and one more in case:
How to install SQL Server 2012


SQL Server Setup failure (Error code 0x858C001B)

Accepted Solution

FDC2005 earned 0 total points
ID: 40254892
The ultimate resolution was that I needed to uninstall *all* SQL Server components.  Even though the Uninstall program ran and removed SQL Server from the list of programs, it wasn't fully uninstalled and when I hit F5 it would reappear.  I had to manually remove the files and delete the registry entry.

THEN I needed new media that was not corrupted.  I was working on this remotely and someone at the site put in a new DVD.

With both items in place I was able to successfully install SQL Server 2012!  Thanks for all your advise.

Author Closing Comment

ID: 41494974
Solution was to manually remove files and hack the registry.

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In part one, we reviewed the prerequisites required for installing SQL Server vNext. In this part we will explore how to install Microsoft's SQL Server on Ubuntu 16.04.
Ready to get certified? Check out some courses that help you prepare for third-party exams.
This videos aims to give the viewer a basic demonstration of how a user can query current session information by using the SYS_CONTEXT function
Viewers will learn how the fundamental information of how to create a table.
Suggested Courses

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question