Office 2013 Pro Plus

Posted on 2014-08-08
Last Modified: 2014-08-22

I've installed MS Office 2013 on Windows 2008 R2 Server that has Remote Desktop (Terminal Services) role enabled.
When I installed MS Office 2013, i installed it as the Administrator user.

Now when a user log into the server i.e. User1 as the remote desktop (terminal services) user and launch either Word, Excel (any of the office 2013 application) and create a comment on a Word document for example, it says that it is logged into Word as Administrator and the comments are done by Administrator as oppose to the name of the user that is logged in i.e User1.

Please see attached image.

How can I get it to display the name of the user i.e. User1 who has made the comments as oppose to Administrator?

Many Thanks
Question by:markbenham
    LVL 16

    Expert Comment

    by:Joshua Grantom
    When installing software on a Terminal Server you have to install under

    Change user /install

    Once the software is finished installing you change back to

    Change user /execute

    You also have to make sure you have a valid volume license that will allow you to install on a terminal server. If not, you are violating Terms of Use.
    LVL 11

    Expert Comment

    I had never installed office 2013 on a server yet, but in lots of PCs.

    I have seen this only when I installed the software in clean installs to use image for new builds.

    My solution was to log off the user from office and close it.

    When the new user will open its session it will use the user credentials from the domain.
    LVL 16

    Expert Comment

    by:Joshua Grantom
    It is still a violation of the Microsoft TOS unless you have volume licensing for the amount of users that login to that server.

    Author Comment

    Hi Guys,

    Many thanks for your responses, however this is happening to only 2 users, the other ~20 users appear to
    display their own name when Word 2013 is launched.

    The other 2 users are showing Administrator when Word 2013 is launched?

    How would I know how many users are allowed on my version of volume licensing? Is there a way to check?

    Many Thanks

    Accepted Solution

    Hi Guys,

    I've come up with my own solution to my issue. Here is what I had to do to fix it.

    1. Log as the user in Terminal Services (Remote desktop)
    2. Open regedit and go to "HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities"
    3. In there, is a subkey - the same as the userID, followed by _AD

    i.e. administrator@domain.local_AD

    4. Rename this subkey to the same name as the user you've logged into in step1. i.e
    5. Next Click on this subkey and on the right hand pane change the String value "EmailAddress", "FriendlyName", "Initials" and "ProviderId"


    EmailAddress - change administrator@domain.local to
    FriendlyName - change Administrator to User.Name
    Initials - change from A (administrator) to U N (
    ProviderID - change administrator@domain.local to

    6. Now we need to add a new "String Value" and name it "SigninName" but without any value
    7. Next, go to "HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Profiles"
    8. In there, Rename the key administrator@domain.local to (as in step 4)
    9. Next, close regedit, log out and back in again, open Word and the account name should now be changed as above.

    Hope this will help anyone who is experiencing the same issue as I have.



    Author Closing Comment

    It is because I've tested it out and it has worked and solved my problem.
    LVL 11

    Expert Comment

    Have you try log in with another user to see which one displays after the change?

    Will it change to the current user or stay on only one user?

    Featured Post

    Maximize Your Threat Intelligence Reporting

    Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

    Join & Write a Comment

    This article will show you how to use shortcut menus in the Access run-time environment.
    Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
    The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
    The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    20 Experts available now in Live!

    Get 1:1 Help Now