I have a customer that had a hard drive failing. She copied her files & asked me to delete her files from the hard drive so she could return it under warranty. Then she found that she didn't actually copy her files & wanted me to get them from the hard drive. I had connected the hard drive to my PC directly to the motherboard because the windows 8 OS on her hard drive won't show up on a USB tether. My machine has Windows 7 Pro. When I deleted the files they went to my recycle bin. I didn't empty the recycle bin. I tried to restore the files from the recycle bin with the hard drive connected the same way but it can't find the path. I tried using GetDataBack & it doesn't see the deleted files at all. How can I recover her files?