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troubleshooting Question

IMAP to Office 365 migration

Avatar of Alan Dala
Alan Dala asked on
Email SoftwareMicrosoft 365Internet / Email Software
5 Comments1 Solution1019 ViewsLast Modified:

I'm in the process of migrating 4 people from using their host's IMAP email to Office 365 and since this is the first time I'm doing this, I need some help. I know there is a plethora of information out there but I still want to double-check before cutting their old service.

My question is about the steps:

I bought licenses from Microsoft, I created the account and I verified the domain. If I understood correctly, the next step would be to create an .csv file with people's email, username and password and uploaded into Exchange. Next, I migrate their items from the old email into the new accounts and finally, modify the MX records to get the flow to the new Microsoft servers.

Did I get it right?

Thank you so much for the help! Please excuse my ignorance if I got something wrong.