I have worked in an environment where their Help Desk use SCCM console, and when they remote to end user computers they ask them for last 4 characters of MAC address of the computer. The reason is, all the devices in that company are labeled with MAC addresses.
so when they get the last 4 Characters of the MAC address , If I remember they put that between percent signs, example: %a4cd%, this will get help desk to the right computer.
I wonder how you can configure that in SCCM2012.
Any help will be very much appreciated.
** I posted the same question in the past but the answer was there is no such remote control by MAC address.
However there is .....