?
Solved

Issues with Mavericks after installing

Posted on 2014-08-11
12
Medium Priority
?
163 Views
Last Modified: 2015-05-31
I have a 27" iMac that needed a new hard drive.  I downloaded Mavericks from the users account.  The installation went well, but later found out that Preview would not open when I clicked on the icon on the bottom.  It opens on the top toolbar but even that doesn't seem to work well.  Also when I try to open some documents it says that I don't have permission to open documents.   Do I need to re-install Mavericks?   I just made a Time Machine backup, if I bring that back over after re-installing Mavericks, does that bring the issues I am having back over also?
0
Comment
Question by:syssolut
  • 7
  • 5
12 Comments
 
LVL 22

Expert Comment

by:Sigurdur Armannsson
ID: 40253210
Select the HD, Get Info.
Add the user to the permission field, maybe he is there already.
Change Read to Read & Write
In the settings gear, make this user an owner.
0
 
LVL 22

Accepted Solution

by:
Sigurdur Armannsson earned 2000 total points
ID: 40253219
If you have trouble opening files in the users Home:

Open Applications/Utilities/Terminal
Type:
sudo chown -R johndoe:staff /Users/johndoe/

Hit Enter
0
 
LVL 22

Expert Comment

by:Sigurdur Armannsson
ID: 40253221
Let us know if this does not cure some or all of the errors you have.
0
[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

 

Author Comment

by:syssolut
ID: 40254931
I added user with Read/Write capabilities and that did a lot (one thing corrected), but now how can I get Preview to open when it is clicked on?
0
 
LVL 22

Expert Comment

by:Sigurdur Armannsson
ID: 40255129
There are a few things you can try.

Move /Users/UserName/Library/Containers/com.apple.Preview/ to the Desktop

Move these files to the Desktop or the Trash:

(Found in /Users/UserName/Library/Preferences… )
com.apple.Preview.LSSharedFileList.plist
com.apple.Preview.LSSharedFileList.plist.lockfile
com.apple.Preview.plist
com.apple.Preview.plist.lockfile
com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile

If this does not help, Repair Preferences, using Applications/Utilities/Disk Utility

You can even go deeper by using the free Onyx application to really clean and repair. http://www.titanium.free.fr (make sure you choose the correct version for your system.

Last thing I can remember it to restart your mac holding down the R key and reinstall the system. It's a fairly quick and secure way that won't break your current settings. Takes just less than an hour but it would be great to have at least used Onyx before you do that.
0
 

Author Comment

by:syssolut
ID: 40255422
Library is not showing up under User Name
0
 
LVL 22

Expert Comment

by:Sigurdur Armannsson
ID: 40255524
Select the Go menu in Finder and hold down the Alt/Option key. Then Library shows.

If you are using Maverics you can make the ~/Library show in the Show View Options (Cmd+J) .
Furthermore you can in the Terminal write: chflags nohidden ~/Library to make the Library folder be seen all the time.
0
 

Author Comment

by:syssolut
ID: 40255910
Under Disk Utilities, I don't see Repair Preferences, I see Repair Disk Permissions.  

So if I restart the computer holding the "R" key, it will re-install without losing data or settings?
0
 
LVL 22

Expert Comment

by:Sigurdur Armannsson
ID: 40255941
Yes. Actually it won't re-install right away. You will be in control to say yes or no.
All settings will be honored, net and all.
0
 
LVL 22

Expert Comment

by:Sigurdur Armannsson
ID: 40255945
Oh, and you are right: Repair Disk Permissions. My mistake. (+ I am not native English speaker)
0
 

Author Comment

by:syssolut
ID: 40257464
I ran Etrecheck and everything is ok except 2 failed issues:  

User Launch Agents:   com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

Could this be why Preview doesn't open from toolbar on bottom?
0
 

Author Closing Comment

by:syssolut
ID: 40805528
Thanks for this answer it worked
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The /etc/authorization file in Mac OS X 10.x can be used to control access to the various panes of the System Preferences amongst other things. It’s used by some of us Mac Sys Admin’s to give Standard Users access to System Prefs panes that only adm…
Article by: Justin
In light of the WannaCry ransomware attack that affected millions of Windows machines, you might wonder if your Mac needs protecting. Yes, it does and here is how to do it.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question