Enable Citrix Pass Through Authentication

I have enabled Pass Through Authentication in the Web Interface /Authentication method.
I also followed the steps on his link :http://support.citrix.com/article/ctx113004

However I still can not get the end user to login when they select Pass Through when they try to login through internet explorer browser.

pass
jskfanAsked:
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Daniel BorgerSenior Citrix Engineer- CCEECommented:
What Citrix cleint are you using?> Did you install the correct client with the SSOenabled switch?
Is SSONSVR.exe a running process on the workstation?
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Chad FranksSenior System EngineerCommented:
use this website for these types of issues:

http://support.citrix.com/article/CTX368624
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jskfanAuthor Commented:
I will look at it when I get back to my  LAB

Thanks
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