PC may be INFECTED WARNING! Your personal photos, FB and other personal passwords, as well as credit card information are at risk! Your PC has been exposed to a fatal trojan virus 1-888-576-5464

Posted on 2014-08-11
Last Modified: 2014-08-18
Have you heard of this yet: Your Windows Computer May Be INFECTED WARNING! Your personal photos, Facebook and other personal passwords, as well as credit card information are at risk! Your Computer has been exposed to a fatal trojan virus while browsing recent adult-oriented websites. For help removing viruses, call Tech support online right away: 1-888-576-5464 (Toll-FREE, High priority Call Line) He has Norton 360, is a fullscan and Norton Power Eraser enough to get rid of this?
Question by:TTTTia
    LVL 17

    Expert Comment

    Most definitely some kind of Ransom virus.  hopefully no one clicked on it yet.
    LVL 46

    Accepted Solution

    Have seen similar one. Scan the PC with Malwarebytes and perform full scan. It was somehow in my IE browser and I managed to remove it by simply cleaning all the toolbars and history\cookies.
    LVL 22

    Expert Comment

    by:Nick Rhode
    You can check out my article for virus removal.  The link below has several methods of removing and cleaning up systems.

    Here:  Virus Removal Methods
    LVL 91

    Expert Comment

    if he has norton 360 - update it and run a full scan
    if it does not remove the virus , remove norton, and install another AV
    scan also with mbam, as said :                         MBAM
    or even Roguekiller                  Roguekiller

    Author Closing Comment

    It looked much worse than it really was. I ran Norton 360 and never saw it again! Ran MBAM just in case, it found nothing. I think it was just something to scare you into purchasing from them. The user coul dnot close out of the popups. Thanks!

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