troubleshooting Question

Dell inspiron 660 wireless encryption - WEP VS. WPA OR WPA2

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Asta CuFlag for United States of America asked on
EncryptionWindows 7Wireless HardwareDell
3 Comments1 Solution667 ViewsLast Modified:
Dell Inspiron 660 - 64 bit - Windows 7 Home Premium using AT&T 2wire 642 interface will not allow upgrading to more secure encryption of WPA OR WPA2 on a friend's home system.  When I tried to change it from WEP to WPA or WPA2 wireless setup, lost all internet connectivity.  The 10 digit encryption key is provided by AT&T with their broadband interface.

She is running Windows 7 Home Premium, SP1.  All updates are current.

Any ideas how I can help them fix this?  WEP is completely unacceptable security.

Thanks a ton.

":0)  Asta
ASKER CERTIFIED SOLUTION
djcanter
Network Administrator

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