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Visio 2013 - Connectors NOT cooperating!

Issue 1:
I have a connector (3) which I would like to attach to location (2).  However, when I drag the connector anywhere near my box, it snaps to location (1).  How can I get my connector to connect at location 2, not 1.  Connection points didn't work.

Finally, at some point my connector stops looking like a connector and takes on the appearance of a gray box.  
Issue 2:
What causes my connector line to turn into a gray box?

1 Solution
Hi BT,

It might be the shape- and connector spacing settings. Visio is trying to keep the connectors and shapes away from each other.

Right-click the page, go to Page Setup, click the Layout and Routing tab, then click the Spacing... button. Inside you'll find connector-to-shape and connector-to-connector spacing settings.

You can also try manually routing the connector by pulling on the midpoint handles when the connector is selected. You can add U-style bends by holding the Shift key, and add angular kinks by holding the Ctrl key. See my article:

Making Bends in Visio’s Dynamic Connector

As to the gray connector, I haven't seen that one before, unless you are seeing it when zoomed out, and the connector's text is being "greeked out" so that it appears as a gray box (and is somehow bigger than the connector.)

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