onenote not syncying with my account online
I am using onenote 2013 at home and at work. I also have the iphone app. For some reason, it's not syncing with my home account and with other accounts. So on my iphone, it's showing me old notebooks that are not even listed on my home onenote. I can't figure out what is happening. I only use one hotmail account, so I'm sure I don't have multiple accounts.
With onenote, using onedrive, I can't just copy them to my desktop and then delete everything in the onedrive and copy them back, because when I use the onedrive app on my home PC, my notebooks are as a "internet shortcut", so how do I actually get to my real onenote files?
Thanks,
With onenote, using onedrive, I can't just copy them to my desktop and then delete everything in the onedrive and copy them back, because when I use the onedrive app on my home PC, my notebooks are as a "internet shortcut", so how do I actually get to my real onenote files?
Thanks,
ASKER
I logged in to onedrive.com
under documents, I have my notebooks, and they are fine, they look to be in the MB size, so those are the real files.
Now at home, under onedrive, for all these notebooks, they are just internet shortcuts. How do I fix that? Do I just delete them? If I do, how do I bring back the actual files to my onedrive app on my my home PC?
Now at work, under onedrive, for all these notebooks, it's the same, it just says internet shortcuts. I didn't create these shortcuts, that's just what it says.
I have attached a picture for your review.
So now what do I do, I'm not sure what to do?
under documents, I have my notebooks, and they are fine, they look to be in the MB size, so those are the real files.
Now at home, under onedrive, for all these notebooks, they are just internet shortcuts. How do I fix that? Do I just delete them? If I do, how do I bring back the actual files to my onedrive app on my my home PC?
Now at work, under onedrive, for all these notebooks, it's the same, it just says internet shortcuts. I didn't create these shortcuts, that's just what it says.
I have attached a picture for your review.
So now what do I do, I'm not sure what to do?
What happens when you log in to OneNote.com? (Not OneDrive)
I don't ever look at the OneNote files, I let the app manage them.
I don't ever look at the OneNote files, I let the app manage them.
ASKER
I logged in to onenote.com and it only shows me the notebooks in my main account.
All the notebooks in a folder called network admin are not showed. At onenote.com, it doesn't even show me that folder, so I can't even access them.
I think I have two problems.
1. my notebooks not syncing,
2. the second is, when I used onenote 2010, I had one notebook with a lot of tabs on the top. After I upgraded to onenote 2013, it took all my tabs and make them individual notebooks, which I don't want, way harder to manage and If I add all those to my main folder, I would have way to many the scroll through.
So I'm not sure how to fix either problem.
Any ideas?
All the notebooks in a folder called network admin are not showed. At onenote.com, it doesn't even show me that folder, so I can't even access them.
I think I have two problems.
1. my notebooks not syncing,
2. the second is, when I used onenote 2010, I had one notebook with a lot of tabs on the top. After I upgraded to onenote 2013, it took all my tabs and make them individual notebooks, which I don't want, way harder to manage and If I add all those to my main folder, I would have way to many the scroll through.
So I'm not sure how to fix either problem.
Any ideas?
ASKER
is there a way to take all my 60 notebooks and just make them into one notebook?
Because when I upgraded from 2010 to 2013, it took all my tabs and made them all a notebook, which I didn't want to do
Because when I upgraded from 2010 to 2013, it took all my tabs and made them all a notebook, which I didn't want to do
ASKER CERTIFIED SOLUTION
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ASKER
Thanks for your help, I got online with microsoft support for free :)
He didn't really fix anything, but I consolidated my notebooks and deleted some and now I'm down to about 7 notebooks and all are on my onedrive.
My only problem is still with my work notebook, it's only one notebook, but it has my 60 tabs as separate notebooks. I still have to figure that out.
He didn't really fix anything, but I consolidated my notebooks and deleted some and now I'm down to about 7 notebooks and all are on my onedrive.
My only problem is still with my work notebook, it's only one notebook, but it has my 60 tabs as separate notebooks. I still have to figure that out.
ASKER
I talked to a tech with Microsoft and this is happening by design they said, with onenote 2013, it creates a .one file for every tab. That's a terrible design, but there's no work around.
I use OneNote on two laptops, two iPads and my phone. The only thing I ever did was log in with my old hotmail account that I use for that sort of stuff.
I never actually deal with the OneNote files themselves and this cloud stuff has made it so that I'm not even sure where they are.
Have you tried logging out and logging back into to your account from the various devices?
Having shortcuts sounds like you somehow pasted a web-browser shortcut to and Office.com/OneNote.com into a notes page in a OneNote app.
You might also just test from your home machine: log in to your account on OneNote.com and see if you can find the updated notes from your work machine.