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Adding new outlook profile - email address contains &

Posted on 2014-08-12
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Last Modified: 2014-08-22
Trying to add new outlook profile in control panel/mail.

Trouble is email address contains an & which seems to be totally ignored (and so wont work).

Any way to get it to accept this &?
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Question by:bertiebigb
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7 Comments
 
LVL 28

Expert Comment

by:MAS
ID: 40255313
Email address should not contain & 
You cannot configure outlook. Please make sure the email address is correct and try again
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Author Comment

by:bertiebigb
ID: 40255338
Definitely contains an &. Just looking at mailbox on exchange server now and smtp address contains an &.

Whether this is a good idea or not is a different story of course.
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Author Comment

by:bertiebigb
ID: 40260240
Situation we have is yes we can access mailbox via OWA and perform what we need to do.

BUT user wants this set up as separate outlook profile. When you enter email address it goes off, deletes the  & character and looks for address without it (which is invalid)
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LVL 44

Expert Comment

by:Davis McCarn
ID: 40264989
try using & in the email address which is the html coding for the & symbol.
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LVL 28

Expert Comment

by:MAS
ID: 40265804
I apologize. it was $ not &.
I configured outlook with & in my email address and is working fine.
Which version of Outlook you are using?
How you are configuring (as POP, IMAP,or Exchange)?
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Accepted Solution

by:
bertiebigb earned 0 total points
ID: 40267162
In the end, got it working by setting account up manually. Does not work if you enter email address and then expect it to auto-configure. Exchange 2007 BTW.
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Author Closing Comment

by:bertiebigb
ID: 40278508
only way to get it working
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