Adding new outlook profile - email address contains &

Posted on 2014-08-12
Medium Priority
Last Modified: 2014-08-22
Trying to add new outlook profile in control panel/mail.

Trouble is email address contains an & which seems to be totally ignored (and so wont work).

Any way to get it to accept this &?
Question by:bertiebigb
  • 4
  • 2
LVL 28

Expert Comment

ID: 40255313
Email address should not contain & 
You cannot configure outlook. Please make sure the email address is correct and try again

Author Comment

ID: 40255338
Definitely contains an &. Just looking at mailbox on exchange server now and smtp address contains an &.

Whether this is a good idea or not is a different story of course.

Author Comment

ID: 40260240
Situation we have is yes we can access mailbox via OWA and perform what we need to do.

BUT user wants this set up as separate outlook profile. When you enter email address it goes off, deletes the  & character and looks for address without it (which is invalid)
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

LVL 44

Expert Comment

by:Davis McCarn
ID: 40264989
try using & in the email address which is the html coding for the & symbol.
LVL 28

Expert Comment

ID: 40265804
I apologize. it was $ not &.
I configured outlook with & in my email address and is working fine.
Which version of Outlook you are using?
How you are configuring (as POP, IMAP,or Exchange)?

Accepted Solution

bertiebigb earned 0 total points
ID: 40267162
In the end, got it working by setting account up manually. Does not work if you enter email address and then expect it to auto-configure. Exchange 2007 BTW.

Author Closing Comment

ID: 40278508
only way to get it working

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to effectively resolve the number one email related issue received by helpdesks.
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question