Microsoft Outlook password Prompt

Posted on 2014-08-12
Last Modified: 2014-08-12
We have a few people (2 of 50) that seem to get prompted for a password all the time.  One of them I have changed their network adapter power setting to never shut off.  I made sure the Always prompt for logon credentials is not checked.  I have tried unchecking connect to Microsoft using HTTP.  Nothing seems to help.  They were find for the longest time and I am not sure what happened.  They sit close to each other but not everyone in that area is having the issue.  Email continues to work for them but the prompt seems to be always there.  we have also tried closing the program and restarting it and rebooting the computer.
Question by:Kent Fichtner
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    Accepted Solution

    Also have you recreated the Outlook profile?
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    Author Comment

    by:Kent Fichtner
    I was reading about the user cache and theirs was blank... it was really weird.  I JUST deleted his profile and re-created it.  it still prompted once for the password, but this time it hasn't come back (about 5 minutes).  I am hoping that is a fix...thank you for all the help!

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