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MIssing 2 out of 4 NICs in ESXi 5.5.0 on HP ProLiant DL380 G6

Hi,

I am running ESXi 5.5.0 on an HP ProLiant DL380 G6 with 4 onboard network ports. I can see two of the network ports just fine when I run esxcfg-nics -l but I cannot get the other two NICs to show up. However, if I run lspci -v I see all four network ports.

Here is the output of lspci -v:
0000:02:00.0 Ethernet controller Network controller: Broadcom Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter [vmnic0]
         Class 0200: 14e4:1639

0000:02:00.1 Ethernet controller Network controller: Broadcom Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter [vmnic1]
         Class 0200: 14e4:1639

0000:03:00.0 Ethernet controller Network controller: Broadcom Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter [vmnic2]
         Class 0200: 14e4:1639

0000:03:00.1 Ethernet controller Network controller: Broadcom Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter [vmnic3]
         Class 0200: 14e4:1639


And here is the output of esxcfg-nics -l:
Name    PCI           Driver      Link Speed     Duplex        MTU    Description
vmnic0  0000:02:00.00 bnx2        Up   100Mbps   Full    1500   Broadcom Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter
vmnic1  0000:02:00.01 bnx2        Up   100Mbps   Full    1500   Broadcom Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter


Has anyone run across this, and is there anything I can do to fix this? This server is in production by a large amount of people 24 hours a day so if possible (probably not) I need to find a solution that does not require downtime. Thank you
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OAC Technology
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OAC Technology
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1 Solution
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Are you using the OEM HP version of ESXi 5.5 from HP?

Download here:-

http://h18004.www1.hp.com/products/servers/software/vmware/esxi-image.html

It contains all the drivers for HP hardware and software that communicates with the hardware.

have you downloaded additional drivers required by your nics.
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OAC TechnologyProfessional NerdsAuthor Commented:
No, we are just using the version from ESXi's website. I would think that since all 4 NICs are exactly the same and onboard, the drivers are already installed since two are showing up. Is this not the case?

Thanks
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I would always recommend the use of OEM HP version for HP Servers.
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OAC TechnologyProfessional NerdsAuthor Commented:
Unfortunately there's no way for me to take the server down, copy the virtual machines off, reformat with the OEM HP version and then move all the virtual machines back over. Is there anything I can do to fix my currently running version?
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gheistCommented:
HP had defective firmware CDs for years that did not install adapter firmware in many cases.
Here is the new one: http://www.hp.com/go/spp/download
Please update and check again (
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Paul SolovyovskySenior IT AdvisorCommented:
I agree with @gheist there has been a lot of issues with the NICS and HBAs that don't have the latest firmware, we have had a lot of issues after upgrading G6/7/8 servers to 5.5.  Either use the firmware disk to upgrade all firmware (downtime required)
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gheistCommented:
Release notes for SPP 2014.06.0 explicitly mentions that many cards were not updated by previous SPP releases...
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