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SBS2011 Renames user and email address. Now client now wants to receive email from old email address.

Posted on 2014-08-12
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Last Modified: 2014-08-12
Client had me rename the "user name" (user login stayed the same), and rename the email address. Now he wants to receive mail from the original email address (no user)

Questions:

1. Any issues with renaming the user name (not login name) and changing the email
   address)  
a. can I assign and receive email to one mailbox from two email addresses?
b. (if no on a.) do I have to create a new user assign the old email address to that user and forward the email?

Thank you everyone.
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Question by:Joemt
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Accepted Solution

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Simon Butler (Sembee) earned 2000 total points
ID: 40256744
Just add the old email address to the account through EMC, rather than the SBS console. You can have as many email addresses as you like for inbound email, it is just the one for outbound.

Personally I don't rename accounts, unless it is for a marriage. I will usually create a new account and the forward old email to the new.

Simon.
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Author Comment

by:Joemt
ID: 40256783
I did not rename the user login, just the user "Name"  

I added the second email address to her account in the mailbox "properties" email addresses". so all incoming mail with that email address should not be received?  I have sent one as a test, I'm awaiting a reply.
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Author Comment

by:Joemt
ID: 40256811
Well this is madding :) Servers. I did add the second email earlier (in exchange manager), but it would not work and I received an odd message stating it was complete,  but had made no changes to the account. So I thought I must be doing something illegal.  But it worked now (no odd message) and I thank you.
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Expert Comment

by:Simon Butler (Sembee)
ID: 40256814
It can take a while for Exchange to catch up to changes.

Simon.
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