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SBS2011 Renames user and email address. Now client now wants to receive email from old email address.

Posted on 2014-08-12
Medium Priority
Last Modified: 2014-08-12
Client had me rename the "user name" (user login stayed the same), and rename the email address. Now he wants to receive mail from the original email address (no user)


1. Any issues with renaming the user name (not login name) and changing the email
a. can I assign and receive email to one mailbox from two email addresses?
b. (if no on a.) do I have to create a new user assign the old email address to that user and forward the email?

Thank you everyone.
Question by:Joemt
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LVL 63

Accepted Solution

Simon Butler (Sembee) earned 2000 total points
ID: 40256744
Just add the old email address to the account through EMC, rather than the SBS console. You can have as many email addresses as you like for inbound email, it is just the one for outbound.

Personally I don't rename accounts, unless it is for a marriage. I will usually create a new account and the forward old email to the new.


Author Comment

ID: 40256783
I did not rename the user login, just the user "Name"  

I added the second email address to her account in the mailbox "properties" email addresses". so all incoming mail with that email address should not be received?  I have sent one as a test, I'm awaiting a reply.

Author Comment

ID: 40256811
Well this is madding :) Servers. I did add the second email earlier (in exchange manager), but it would not work and I received an odd message stating it was complete,  but had made no changes to the account. So I thought I must be doing something illegal.  But it worked now (no odd message) and I thank you.
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40256814
It can take a while for Exchange to catch up to changes.


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