We are a small company with 3 offices. Within the last few months some of our users are having issues accessing some streaming content. The main issue we have found is with youtube. Sometimes we will see the advertisement but the video following is giving an error “An error occurred, please try again later”. We have noticed that the same video will play on some computer in the same building but not others. All computers are running Windows 7 Pro 64bit, Internet Explorer10 or 11, Trend Micro Worry Free Business, and the newest versions of both Java & Flash.
Troubleshooting steps taken:
*Added *.youtube.com to trusted sites
*Added youtube.com to internet explorer compatibility mode
*Removed Temporary Internet Files/Cookies
*Reinstalled Java & Flash
*Turned off and on “Java Script”