Cisco 7945 Calls - Headset Splitter or other listening method?

Posted on 2014-08-12
Last Modified: 2014-08-12
I have CUCM 7.1 and Cisco 7945G phones.  A sales Director wants to be able to listen into calls for training
purposes.  Is there some kind of splitter which would allow two headsets to be jacked into the phone at once?  Or perhaps there's a way that his phone can listen in to the phone of the sales rep in training?  Thoughts appreciated.
Question by:amigan_99
    LVL 20

    Assisted Solution

    by:José Méndez
    LVL 1

    Author Comment

    Is it that exact one?  I don't see an RJ-9 connector.
    LVL 20

    Accepted Solution

    Well, this is just part of the puzzle. The RJ-11 goes into the phone and connects on the other end to the Y piece in the link. The other 2 headsets connect on the other 2 receivers of the Y piece.

    Check this picture:
    LVL 1

    Author Closing Comment

    Thank you sir!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to improve team productivity

    Quip adds documents, spreadsheets, and tasklists to your Slack experience
    - Elevate ideas to Quip docs
    - Share Quip docs in Slack
    - Get notified of changes to your docs
    - Available on iOS/Android/Desktop/Web
    - Online/Offline

    Let’s list some of the technologies that enable smooth teleworking. 
    Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-…
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…
    Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now