troubleshooting Question

Need URLs for device drivers for lg blu ray dvd burner WH14NS40

Avatar of sriramk7
sriramk7 asked on
StorageSystem UtilitiesMicrosoft Legacy OS
6 Comments1 Solution424 ViewsLast Modified:
Hi,

I am using a LG Blu Ray DVD Burner WH14NS40 and my OS is Windows 8.1.

Today, the blu ray dvd writer's drivers got corrupted. In the device manager,I tried uninstalling the device and reinstalling it. But, still I am getting the same error message that my blu ray dvd burner's drivers are corrupted.

The message is:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Unable to Load Device Driver}
%hs device driver could not be loaded.
Error Status was 0x%x


Please provide me the URL's for the drivers to resolve this issue.

Please revert for any clarifications.

Thanks and Regards,
Sriram.K
ASKER CERTIFIED SOLUTION
Naranthiran D
Sr System Administrator

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