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Rmote Desktop from Surface Pro (Windows 8.1) to Windows 8.1

Posted on 2014-08-13
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Last Modified: 2014-10-10
So I finally got rid of the Samsung ATIV and got the Surface Pro.  But I cannot RD into my PC8 (running Windows 8.1)  I an RD into my CRBRYANT-PC7 (Windows 7) and then RD into the CRBRYANT-PC8 (Windows 8)using the IP address and not the name.

The Microsoft rep did not know what she was doing for the 45 minutes. In the beginning, she asked me what OS the Surface 3 Pro had, I told her Windows 8.1.  15 minutes later, she is telling me that the Surface 3 Pro had Windows 8.1 like she never asked me.  I told her that I could RD into the Surface (CRBRYANT-TAB8) from the CRBRYANT-PC8.  She asked me to try to RD into the CRBRYANT-PC8.  I tried and failed. She asked if I had turned off RD on the laptop and I said yes.  I told her that I could ping -4 CRBRYANT-PC8 from CRBRYANT-LAP8 and I would get a response.

She said that since I could RD into my Surface, that should be OK - no. I want to be able to RD into my PC (without having to go to my Windows 7.  She said that we only had a problem with Windows 7 - which I told her no, I can RD into that from both computers and CRBRYANT-PC7 will allow me to RD into CRBRYANT-PC8

She said that it might be an issue.  But I could used my Samsung ATIV to RD into the PC8, that was the only thing that was good for.  

I find it really odd that there is no way for Windows 8.1 to RD into Windows 8.1
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Question by:coreybryant
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LVL 29

Author Comment

by:coreybryant
ID: 40260060
Well let me try this again.  IE crashed on. I did search and I thought that I had said the support representative for the Surface Pro said it was by design - not allowing it to connect to Windows 8.1 (CRBRYANT-PC8).  I can RD to CRBRYANT-PC8 to CRBRYANT-TAB8.


Now the workaround, I can RD from CRBRYANT-TAB8 to CRBRYANT-PC7 (Windows 7).  Then I have to enter the IP address of the CBRYANT-PC8 so that it can connect.


The expert on Remote desktop told me since I could remote desktop from CRBRYANT-PC8, that there is nothing to complain about.  The Surface Pro was just built that way.


When she asked me what version of Windows did I have on CRBRYANT-PC8, I said 8.1.  She did not bother to say that RD only seems to work in 8.1.  Nasty engineers - you buy something for over 15 years and they take away one of the most valuable piece.  


I will probably be having knee surgery soon and it would be great to use the Surface PRO to RD right into the Windows 8.1 - Microsoft, are you listening?  
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Expert Comment

by:Lionel MM
ID: 40260354
Go into the Control Panel\System\Remote Settings and make sure that the 8.1 settings are enabled and that the security settings for RDP are the same on both the 8.1 and the 8.1 pro. If that does not fix it give me the exact error message you get. Also I am assuming you made sure it is not the firewall that is blocking RDP
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by:coreybryant
ID: 40264328
On the 8.1, there is no enable RDP.
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LVL 26

Expert Comment

by:Lionel MM
ID: 40264472
Sorry my bad--Windows 8.1 the none Pro version can RDP into other systems but you cannot remote into it. Windows 8 pro and Ultimate can accept RDP (client and host) but Win8 "standard" or home version can only connect to other hosts.
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by:coreybryant
ID: 40362984
Right now I can remote into Windows-PC7 and then I can remote into CRBRYANT-PC8 from my CRBRYANt-TAB8

One would think that the Pro would have more features.

Right now, I have all the folders shared so I an get to the files.

And the only way to RD (with Windows) is to use the IP addresses?
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LVL 26

Expert Comment

by:Lionel MM
ID: 40363428
The Pro does allow RDP, the one that Says is is Windows 8.1 only does not allow RDP. Under system in control panel what version does it say it is does it say Windows 8.1 Professional?
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Author Comment

by:coreybryant
ID: 40373052
I understand (albeit a little moronic) that only Windows 8 Professional can Remote Desktop.

However, On my tablet which is 8.1 Professional, I cannot remote into my Windows 8 PC.  I still have to remote to my Windows 7 PC and then Remote in to the PC

I know I can install a 3rd party app but I would prefer not to
COMPUTER-TAB8-System20141010075758.jpg
CRBRYANT-PC8-System2010141010070946.jpg
CRBRYANT-PC8-SystemProperties20101410100
CRBRYANT-PC8-RemoteAssistanceSettings201
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LVL 26

Expert Comment

by:Lionel MM
ID: 40373482
OK on the PC that says Windows 8.1 you can use that PC to remote into Windows XP pro or higher as well as Win7 Pro or higher and Win8 Pro or higher--but you CANNOT RDP into it. You can do a remote assistance but that requires a user to be at the PC and to request assistance each time. On the system that say 8.1 Professional it can be remoted into without any user asking for assistance.
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Accepted Solution

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Lionel MM earned 2000 total points
ID: 40373524
Other than upgrading CRBRYANT-PC8 to Pro or higher you cannot use  RDP to remote onto the CRBRYANT-PC8 that is only Win 8.1. However if this is for personal use TeamViewer has an excellent free solution that will allow you to set the CRBRYANT-PC8 for unattended access and then you can access from any other system that has teamviewer on regardless of what version of windows and even apple or linux systems.
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Author Comment

by:coreybryant
ID: 40373802
Thanks, I have used TeamViewer and just was not impressed.  Is seems Ms dropped the ball on this and I switched to Dreamver because of I thought their product was engineer properly but there is no way to exit a file without a file extension
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