Keith Owen
asked on
Exchange 2010 will send but not receive.
Hi,
This is just one user that uses the email, this has been working ok for the last year without any issues and has just suddenly stopped receiving emails.
Email send is ok, I reply to email and it does not arrive...no error message from my end to say undelivered.
I have checked there quota and I have deleted all junk/deleted items.
Send and receive comes up with no errors, if they send a email to themselves it bounces back saying its undelivered.
Exchange is not my strong point so go easy.
This is just one user that uses the email, this has been working ok for the last year without any issues and has just suddenly stopped receiving emails.
Email send is ok, I reply to email and it does not arrive...no error message from my end to say undelivered.
I have checked there quota and I have deleted all junk/deleted items.
Send and receive comes up with no errors, if they send a email to themselves it bounces back saying its undelivered.
Exchange is not my strong point so go easy.
what is the error you receive when he sends to himself? - the undelivered message..
ASKER
Hi, just logged into that computer and it looks like the 'end user' mistyped her email add. I have just done this for myself and it DOES send to itself....sorry about that.
guess you can logged this solved!
ASKER
Ha I wish...but no it looks like anything external they cant receive but they can send externally not a problem
are you getting any un-deliverable messages?
do you have an email I can test to see if its getting bounced back to me?
ASKER
enquiries@jamesstreetdenta lpractice. com
Thanks
Thanks
I never received a bounce back message? Did you receive the message? its coming from cfranks
ASKER
No nothing but.......I just had this to my email that i sent yesterday
This is an automatically generated Delivery Status Notification
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipient has been delayed:
enquiries@jamesstreetdenta lpractice. com
Message will be retried for 2 more day(s)
Technical details of temporary failure:
DNS Error: DNS server returned general failure
----- Original message -----
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20130820;
h=x-gm-message-state:mime- version:da te:message -id:subjec t:from:to
:content-type;
bh=nB6p61oP3TPRjiEsW/SkvnC IuQX99oixk jm1UtyjrzE =;
b=E+5g4JvyQkKBOJO7yLphMkwL muad75O6o5 JSys0SnJIl +J4Bn25UpG YHCl+kih5u Jc
uAg/cq65rtHEsl0IYANWXC+KgR u2XNQ/9sHP WQzTVY+2Bl 57yIr8eUYx BhcoW+MM2T jz
fhNCYYXSO4PMTJNvsY+HxToj03 zsmXC0lU9J a3s0DR9QrH SZeCKiIrE+ X362oc77dQ 1v
+zI3uCv5ffqG6spH74b9rzTe90 GruiUjODGX MTSlqZVKcq Mn7cx8YZvH Sd2pQIwQLU yI
z/IX0k/Ki6jwxJLf3NRX6DLDmD oBjmGi9dtG w1500QNA3r S5Qpjx1lB0 2LfjfVr0m/ R0
IGGA==
X-Gm-Message-State: ALoCoQlM31Brdx/7kdxRhuOvoY XdmpVyVKLa 7UJiuCKIjf 29SZDK8Bok S7eYls3rbV Sd2ee3jJsK
MIME-Version: 1.0
X-Received: by 10.194.122.6 with SMTP id lo6mr5310034wjb.17.1407851 105154;
Tue, 12 Aug 2014 06:45:05 -0700 (PDT)
Received: by 10.217.95.2 with HTTP; Tue, 12 Aug 2014 06:45:05 -0700 (PDT)
X-Originating-IP: [2.26.159.10]
Date: Tue, 12 Aug 2014 14:45:05 +0100
Message-ID: <CAPmJW67ckcxawva21ure0KRv hndWAj794J RyhPNvtxWJ 8H1R0g@mai l.gmail.co m>
Subject: Test
This is an automatically generated Delivery Status Notification
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipient has been delayed:
enquiries@jamesstreetdenta
Message will be retried for 2 more day(s)
Technical details of temporary failure:
DNS Error: DNS server returned general failure
----- Original message -----
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20130820;
h=x-gm-message-state:mime-
:content-type;
bh=nB6p61oP3TPRjiEsW/SkvnC
b=E+5g4JvyQkKBOJO7yLphMkwL
uAg/cq65rtHEsl0IYANWXC+KgR
fhNCYYXSO4PMTJNvsY+HxToj03
+zI3uCv5ffqG6spH74b9rzTe90
z/IX0k/Ki6jwxJLf3NRX6DLDmD
IGGA==
X-Gm-Message-State: ALoCoQlM31Brdx/7kdxRhuOvoY
MIME-Version: 1.0
X-Received: by 10.194.122.6 with SMTP id lo6mr5310034wjb.17.1407851
Tue, 12 Aug 2014 06:45:05 -0700 (PDT)
Received: by 10.217.95.2 with HTTP; Tue, 12 Aug 2014 06:45:05 -0700 (PDT)
X-Originating-IP: [2.26.159.10]
Date: Tue, 12 Aug 2014 14:45:05 +0100
Message-ID: <CAPmJW67ckcxawva21ure0KRv
Subject: Test
ASKER CERTIFIED SOLUTION
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ASKER
The thing is with this site is its a new site to us and they don't know anything about there emails and have no details from there previous supplier, they now inform me there website people are creating a new website and are doing something with the emails last week when this stopped working. So she is going to get them to call me to discuss.
Frustrating as they never tell you full story!
Frustrating as they never tell you full story!
ahh the life of the IT person. heh
ASKER
haha, will see how far I get tomorrow.
Thanks for help much appreciated
Thanks for help much appreciated