troubleshooting Question

dell lattitute 5530 windows 7 64 bit

Avatar of Shen
ShenFlag for United States of America asked on
Windows OSMicrosoft Legacy OSWindows 7Dell
6 Comments1 Solution355 ViewsLast Modified:
Under device management - other devices -  i keep showing the following devices flagged:

fingerprint sensor
universal serial bus (usb) controller
unknown device

I tried to unistall devices, update driver (always get not found).if i unistall them and restart they keep showing up.
I downloaded chipset driver 36c7d.., but nothing works
Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros