Shen
asked on
dell lattitute 5530 windows 7 64 bit
Under device management - other devices - i keep showing the following devices flagged:
fingerprint sensor
universal serial bus (usb) controller
unknown device
I tried to unistall devices, update driver (always get not found).if i unistall them and restart they keep showing up.
I downloaded chipset driver 36c7d.., but nothing works
fingerprint sensor
universal serial bus (usb) controller
unknown device
I tried to unistall devices, update driver (always get not found).if i unistall them and restart they keep showing up.
I downloaded chipset driver 36c7d.., but nothing works
Have you tried to contact dell about the drivers?
I remember having device issues like this.. you need to install every device driver they offer. Dell is very weird and particular about the drivers for their laptops. The chipset driver won't handle that unknown or the fingerprint reader devices.
http://www.dell.com/support/home/us/en/04/product-support/product/latitude-e5500/drivers
try the Dell Client System Update utility.
try the Dell Client System Update utility.
1. Find the exact device using the following link
http://www.wikihow.com/Identify-Unknown-Devices-in-Windows
2. Once you find the device manufacturer and exact model, then go to the manufacture site and download it from there.
Note: Download the driver for windows 7 64 bit
After installing the drivers, reboot the computer and check the device status.
http://www.wikihow.com/Identify-Unknown-Devices-in-Windows
2. Once you find the device manufacturer and exact model, then go to the manufacture site and download it from there.
Note: Download the driver for windows 7 64 bit
After installing the drivers, reboot the computer and check the device status.
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i take it that resolved the problem ?