Certificate Error - Remote Desktop

Hi Guys,

When I try to remote desktop onto a few servers I get this error message:

"Your computer can't connect to the remote computer because the Remote Desktop Gateway server address requested and the certificate subject do not match."

Please help!
Kelly GarciaSenior Systems AdministratorAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

DMTechGrooupCommented:
Have you tried the FQDN name.. you can open the gateway and look at the SSL certs to see what it wants..

You might be using

server1

but the SSL is for

sever1.domain.com
0
Kelly GarciaSenior Systems AdministratorAuthor Commented:
I've tried the ip address
0
Kelly GarciaSenior Systems AdministratorAuthor Commented:
I am not on the domain so I have to use an ip adresss
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

akalyan911Technical ConsultantCommented:
Use the FQDN or update the host file with FQDN names.. it will solve the problem...
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Kelly GarciaSenior Systems AdministratorAuthor Commented:
wheres the host file?
0
Kelly GarciaSenior Systems AdministratorAuthor Commented:
I am on windows 8
0
DMTechGrooupCommented:
c:\windows\system32\drivers\etc\
0
akalyan911Technical ConsultantCommented:
Hi Kay,

Try this.. it will work out..

The error message indicates either because you used the TS Gateway NetBIOS name to connect or the administrator has incorrectly configured the TS Gateway certificate name with an internal FQDN name. You can verify the discrepancy by reviewing the server certificates via two Field.
1. Subject -> value matches External FQDN of the Gateway server.
2. Subject Alternative Name -> if value matches External FQDN of the Gateway server.
To configure the certificate for the RD Gateway, you can refer to this document.
http://technet.microsoft.com/en-us/library/cc732329.aspx
0
akalyan911Technical ConsultantCommented:
Yes correct.. edit the host file.. under the C:\Windows\System32\drivers\etc\hosts
0
Kelly GarciaSenior Systems AdministratorAuthor Commented:
I am going through a remote desktop gateway server, I am just trying the host file now.
0
Kelly GarciaSenior Systems AdministratorAuthor Commented:
I know get a different error message, it says the two computers couldn't connect in the amount of time allotted - this is after I edited the host file and attempted to connect.
0
DMTechGrooupCommented:
Since you, it seems, are not the admistrator of the server.  I would suggest you contact that person and tell them you are getting an SSL error for mismatched name.  You can also on the Remote Desktop Program change that it warn you but still connect.  Reverse all changes you made to you host file.
RDP-SSL.png
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Server OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.