Windows 8.1 system crash following restore

Posted on 2014-08-13
Medium Priority
Last Modified: 2016-06-13
Following executing a system restore, in Windows 8.1, on my Acer Aspire E1, I am unable to boot back into the Windows OS.  The start up will only take me back to the login screen then it loops back to the initial start.  Additionally, I have found that I am unable to access the Acer embedded restore through the ALT-F10 function.  Anyone have any suggestions?
Question by:Jon Guirl
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Expert Comment

ID: 40259511
First of all you need to check the health of the HDD. Does Acer provide any test tool at BIOS level?

Author Comment

by:Jon Guirl
ID: 40259590
Yes, I have checked the HDD and it checks as "healthy" and has a GPT partition

Author Comment

by:Jon Guirl
ID: 40259595
Thanks for the link Chad.  I'll fish around there and see if I can find any help
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Accepted Solution

Jon Guirl earned 0 total points
ID: 40259909
EUREKA!!!  After much web surfing and banging my head on the wall I found the answer.  It seems so simple I wonder why it was so hard to find.  It works like a champ.

Solution! Re: windows 8.1 login blocked ?
‎08-11-2014 03:43 PM

just got a response from acer to reinitialize the computer. Hard shutdown the computer during boot sequence 3 times to load the recovery menu, then the hard drive reinitialize (but formats all data... didn't have so much though).
LVL 47

Expert Comment

ID: 40259969
This solution sounds to be pretty tough because of data erase. After you mentioned this " then it loops back to the initial start." I though it was restarting itself.

Author Comment

by:Jon Guirl
ID: 40261041
Yes, it was restarting itself but I could never get past the login screen.  Every time I entered my login password it would just reboot from the bios startup.  This was the only way that I found that would get me back to Windows.  Agree that the data loss is regrettable but that just makes a good argument for doing frequent backups.

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