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Windows 8.1 system crash following restore

Jon Guirl
Jon Guirl asked
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Last Modified: 2016-06-13
Following executing a system restore, in Windows 8.1, on my Acer Aspire E1, I am unable to boot back into the Windows OS.  The start up will only take me back to the login screen then it loops back to the initial start.  Additionally, I have found that I am unable to access the Acer embedded restore through the ALT-F10 function.  Anyone have any suggestions?
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noxchoIT Product Manager
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Top Expert 2009

Commented:
First of all you need to check the health of the HDD. Does Acer provide any test tool at BIOS level?
Jon GuirlRetired

Author

Commented:
Yes, I have checked the HDD and it checks as "healthy" and has a GPT partition
Jon GuirlRetired

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Commented:
Thanks for the link Chad.  I'll fish around there and see if I can find any help
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This one is on us!
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noxchoIT Product Manager
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Top Expert 2009

Commented:
This solution sounds to be pretty tough because of data erase. After you mentioned this " then it loops back to the initial start." I though it was restarting itself.
Jon GuirlRetired

Author

Commented:
Yes, it was restarting itself but I could never get past the login screen.  Every time I entered my login password it would just reboot from the bios startup.  This was the only way that I found that would get me back to Windows.  Agree that the data loss is regrettable but that just makes a good argument for doing frequent backups.
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