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windows updates fails on windows 7 system..

when I go and click on check for updates on your computers i get the following error..

windows update cannot curretly check for updates, because the service is not running. you many need to restart your computer.

i restarted it , i checked the service and it is running...??

Edward Cho

Did you try the following?
http://support.microsoft.com/kb/2730071

1. Click Start, and then click Run.
2. In the Open box, type cmd, and then press Enter.
3. At the command prompt, type the following commands, and press Enter after each command:

net start bits
net start wuauserv

frankbustos

ASKER

yeap tried that , no go.

Edward Cho

When I see this, it's a potential sign for malware/virus IMO.

I would boot into safe mode and run Malwarebytes + virus scan.

John

Try to run the Windows Update Readiness tool.

http://windows.microsoft.com/en-ca/windows7/what-is-the-system-update-readiness-tool

If that also does not work, then please let us know about viruses as noted above.

rindi

Don't boot into safe mode to run malwarebytes. It is a tool that was built specifically to run in standard mode. In safe mode it can't find all malware. Also Virus scans should be done in normal mode. Safe mode should only be used if all else fails, as a last resort.

nobus

did you try fixit from the last item under windows : http://support.microsoft.com/fixit/en

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frankbustos

ASKER

this worked thanks!