Small Business Phone System

Posted on 2014-08-13
Last Modified: 2014-09-19
We have a small company that is going to be moving into a new building. They will have 8 users that all need a phone. They will also have one fax machine. They want to have a main line that all callers dial into of course. They then want 3 or so users to have a direct dial. I have contacted time warner and they suggested that we go with their land line service and they will give us 5 lines (one for fax). I'm trying to find a small, affordable phone system for them. I was looking at the XBLUE X16 6-Line Small Office Telephone System, 8pk but I need an affordable, simple system that is fairly easy to setup since I have never set one of these up before. Any suggestions on what would be a good fit?
Question by:StarfishTech
    LVL 3

    Accepted Solution

    I would look into Shoretel Sky ( which is built for situations like yours.  We use the PBX product and enjoy it (reliable and easy to use).  The Sky product used to be M5 which i've installed for clients as well and found it reliable.

    They have a feature that is called Shoretel Sky Fax which might be a nice faxing alternative (basically sending and receiving faxes via e-mail).  If your users insist of having a landline based fax, then you should be able to get an ATA.

    Author Comment

    Is this system easy to setup? Good install instructions and support?  I've never done one of these so I don't want to be in over my head
    LVL 3

    Expert Comment

    by:Edward Cho
    They are relatively easy to setup and have powerful features.  Support is top notch IMO (although I've only dealt with their cloud division a few times, PBX division is great).  

    The phones and admin is so user friendly that there isn't much of a learning curve either (also IMO).

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