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Windows 8 box will only print 1 copy to HP Printer

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Last Modified: 2014-08-14
I have a Windows 8 box that is on a simple share network with two other computers. We have an HP 8600 DXN printer that is on the network and available to all users. Each box can select the printer and each box has Windows 8 installed and working. The problem is that one box can only print one copy of anything even if the option to print multiple copies is set. Both other boxes can print multiple copies.
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Edward ChoManaging Exciting Technology Things

Commented:
Are you using the proper, latest driver from the manufacturer?  If you are using a PS driver, then try using the PCL version?
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This problem has been solved!
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Edward ChoManaging Exciting Technology Things

Commented:
Maybe this will help?  

http://answers.microsoft.com/en-us/office/forum/office_2007-word/my-computer-will-only-print-one-copy-even-tho-i/70560481-523a-4ec6-9af6-1424a8305c18

Just to confirm this fixed the issue for me.  Printer is an HP LaserJet 3330 using Windows 7's own driver.  Disabling Mopier mode (which had been enabled by default) fixed the problem and allowed multiple copies to be printed.   Steps to fix:
1. Start > Devices and Printers
2. Double-click printer
3. Double-click "Customize your printer"
4. Click "Device Settings" tab
5. Scroll to bottom of page and change "Mopier Mode" to Disabled under the "Installable Options" group.
Thanks for pointing this out David, it's something that's been bugging me since Vista.

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Commented:
Worked like a champ.
JohnBusiness Consultant (Owner)
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Expert of the Year 2018

Commented:
@Dennis Pillow  - You are most welcome and I was happy to help.