SBS2011 - exchange 2010 - outlook 2010 (cached). (all users in offline address book except one.
Renamed a user yesterday. The user is in the global address book (can see user in OWA). But none of the workstations can see the user in the offline address book (outlook is cached for all workstations). It's been 24 hours since the change and it should have updated by now.
(yesterday), I tried to force an upgrade from instructions I found.
Get-OfflineAddressBook | Update-OfflineAddressBook
I then stopped and restarted the file distribution service.
I'm not sure how to proceed in troubleshooting this issue to fix it. Thank you,