Riverbed interfaces as unknown

For some reason, we are not seeing any traffic being optimized on our riverbed.  The inpath interfaces are showing as UNKNOWN on both the lan0_0 and wan0_0 interfaces and no negotiated, even though all ends are set as auto/auto.  I even tried setting the interfaces as duplex full and that didn't work.

Here is what the interfaces are shown as:


Interface wan0_0 state
   Up:                 yes
   Interface type:     ethernet
   Speed:              UNKNOWN
   Duplex:             UNKNOWN
   MTU:                1500
   HW address:         00:0E:B6:28:A7:C5
   Link:               no

Interface lan0_0 state
   Up:                 yes
   Interface type:     ethernet
   Speed:              UNKNOWN
   Duplex:             UNKNOWN
   MTU:                1500
   HW address:         00:0E:B6:28:A7:C4
   Link:               no

   RX bytes:           0
   RX packets:         0
   RX mcast packets:   0
   RX discards:        0
   RX errors:          0
   RX overruns:        0
   RX frame:           0

   TX bytes:           0
   TX packets:         0
   TX discards:        0
   TX errors:          0
   TX overruns:        0
   TX carrier:         0
   TX collisions:      0

Does anyknow know why the interfaces are down and no traffic is being optimized?

thanks,
LN
LateNaiteAsked:
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SuncoreCommented:
Is Link State Propagation enabled ? - Try disabling, just as a troubleshooting measure - to see if one of the Steelhead ports come up.
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LateNaiteAuthor Commented:
There is an issue with the Riverbed appliance and we are using a different one.
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LateNaiteAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for LateNaite's comment #a40304866

for the following reason:

We used a different appliance.
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LateNaiteAuthor Commented:
Have the answer to this question already.
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LateNaiteAuthor Commented:
Don't need it anymore.
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LateNaiteAuthor Commented:
Don't need it anymore.
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NetminderCommented:
I have requested this question be closed and the solution be archived.

Netminder
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NetminderCommented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for Netminder's comment #a40316535

for the following reason:

Restarting closing for Asker.

Netminder
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