So one of my clients has an ACER Server.
It is only 1 year old , Raid 5 (I know, I know)
32GB RAM, 600GB space on SAS drives OS is ESXI 5.5 and one VM SBS2011.
On this server they are running exchange, File Sharing and limited RDP for Reckon/Remote Access.
My client is complaining about office programs locking up randomly. These lockups happen on computers in the local network ( not the server) These files are all located on the server. EG Excel, Word, Access.
I didn’t think much of it. However my client seems quite frustrated with the situation which has court me off guard about how frustrated she is.
I am really not sure what I should do to help solve this issue. ?
I do notice the Exchange Store is using a massive amount of RAM which I am going to limit overnight. I also am using Trend on the server which I am going to swap to Web root Secure anywhere to reduce the AV footprint.
The NIC’s have the allow to sleep option off.
I am not sure what else I should be doing. Any suggestions on how to figure out the cause of these lock ups would be great.