We are getting 401 error on our website while clicking on contact us.

Posted on 2014-08-14
Last Modified: 2014-08-28
We are getting this error on our website when we click contactus. This is hosted with Godaddy, any suggestions would help

Exact error is 401 - Unauthorized: Access is denied due to invalid credentials. The site is hosted with Godaddy
Question by:AGSIT
    LVL 10

    Accepted Solution

    IIS 6
    1. Open iis and select the website that is causing the 401
    2. Open the "Authentication" property under the "IIS" header
    3. Click the "Windows Authentication" item and click "Providers"
    4. Change NTLM to the top most above the negotiate that will fix.

    IIS 7 and above.
    Go to the site, click Authentication in the middle and then the middle frame has the authentication types.  Click on Windows Authentication and then Providers appears under actions in the right frame

    or Try the below
    LVL 82

    Expert Comment

    by:Dave Baldwin
    What kind of hosting (Windows or Linux)?  What programming language are you using?

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