We are getting 401 error on our website while clicking on contact us.

We are getting this error on our website when we click contactus. This is hosted with Godaddy, any suggestions would help

Exact error is 401 - Unauthorized: Access is denied due to invalid credentials. The site is hosted with Godaddy
AGSITAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Ganesh Kumar ASr Infrastructure SpecialistCommented:
IIS 6
1. Open iis and select the website that is causing the 401
2. Open the "Authentication" property under the "IIS" header
3. Click the "Windows Authentication" item and click "Providers"
4. Change NTLM to the top most above the negotiate that will fix.

IIS 7 and above.
Go to the site, click Authentication in the middle and then the middle frame has the authentication types.  Click on Windows Authentication and then Providers appears under actions in the right frame

or Try the below
http://support.microsoft.com/kb/215383
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Dave BaldwinFixer of ProblemsCommented:
What kind of hosting (Windows or Linux)?  What programming language are you using?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Components

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.