Link to home
Start Free TrialLog in
Avatar of rgb192
rgb192Flag for United States of America

asked on

logitech h800 is not recognized by computer anymore

logitech h800 wireless usb microphone headset is turned on and off and is fully charged
is recognized by computer still but I can not hear or use microphone


tried with windows7 sound preferences, skype, vlc, browser, device manager (update device, enable, disable)

I have many programs open and do not wish to restart my computer
Avatar of Chad Franks
Chad Franks

is this a usb connected device?  if so unplug it and plug it into another USB port.  This will re-initialize the device..
Avatar of rgb192

ASKER

I move to different usb ports
anything happen?  if not.  you can go into device manager and uninstall the microphone and re install it.
Avatar of comfortjeanius
Try to shutdown your computer and unplug the power chord. Let sit for about 20 secs and plug chord back up and power computer back on.  

Plus since you said you did not want to restart try a restore point from a previous state.
Avatar of rgb192

ASKER

i did uninstall but did not do restart computer

I do not want to restart my computer if this happens often because I have many programs open
When I ask question i wrote WITHOUT RESTART of computer
ASKER CERTIFIED SOLUTION
Avatar of Chad Franks
Chad Franks

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
check device manager, and use the 'show hidden devices' option, if there is a registry in there for the h800, just uninstall it, see if it detects it then.
Avatar of rgb192

ASKER

I do not know which expert posted this correct answer but I can not find this answer.

I tried to award but 'experts exchange error'


I could look through my internet history and guess
Is anything showing up for you in unity? I've had the actual USB unity device die before, and the headphones were still fine.
Avatar of rgb192

ASKER

40260500

Accepted Solution by: Chad Franks:
you can try this site:

http://logitech-it-emea.custhelp.com/app/answers/detail/a_id/26699/kw/
Avatar of rgb192

ASKER

not this solution, but ChrisFranks had correct solution which is now gone