Link to home
Start Free TrialLog in
Avatar of GlenAJ
GlenAJFlag for United States of America

asked on

How to Start computer

First, I get the normal Windows screen, then a quick dos like screen that lasts for a split second, too fast to read.  Next, there are several choices given such as last known Configuration, start normally, start with command prompt, etc.  I found a usb rescue and recovery program, and tried to boot from it, but the immediate message I get is "Disk Error".
Avatar of aadih
aadih
Flag of United States of America image

Try: Start with command prompt.  And type rstrui.exe to restore your computer to a previous time.
Use the last known good configuration first, later use the safe mode, if not open the command line and run the checkdisk.

it will slove the problem most of the time.. Remove the usb rescue from system and try to start.

Ensure that boot process under the BIOS has configured properly..
Avatar of GlenAJ

ASKER

None of these suggestions will work because, no matter which one I choose
(safe mode, command prompt, last known configuration, etc.), the computer
starts up, then the same page appears - the one with (safe mode, command
prompt, last known configuration, etc.)
I should say that I know the hard drive is good because when I use it in my
other laptop it works flawlessly.  Both laptops are Dell Inspiron 1525.
Also, I ran a complete diagnostic check on memory, and everything passed.
ASKER CERTIFIED SOLUTION
Avatar of Merete
Merete
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
>>   the immediate message I get is "Disk Error".   <<   this points to an error in the disk chain; since you tested the drive not yet - i suggest you run a diagnostic on it  - it can also be due to disk cabling, or disk controller in the mobo
i know you said "I know the hard drive is good because when I use it in my
 other laptop it works flawlessly" - but that test (while valid) is not complete

for diags , i use UBCD :
Hardware diagnostic CD    UBCD

go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page
Check to see if the SATA bios settings are not messed up. try to change it to ide or ATA from ahci mode
Avatar of GlenAJ

ASKER

Removed hard drive and replaced it.  Works now.
You're lucky.
Glad it worked
cheers
Great.  :-)