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eseutil error 1811

Posted on 2014-08-14
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Last Modified: 2014-08-26
Not sure what I'm doing wrong here but I can't get eseutil to run on my exchange database.

It is Exchange Server 2003 running on SBS. The server failed and required a reboot and since then the database won't remount.

I'm trying to follow the instructions on the Microsoft KB here but I can't get eseutil to run.

The store is dismounted. The Information Store service is running (I have stopped it and restarted).

The edb file is located at D:\Exchsrvr\MDBDATA\priv1.edb - I have confirmed this both in the properties in system manager and by browsing to the file in explorer.

I go to the C:\Program Files\Exchsrvr\bin directory and then run
eseutil /mh "D:\Exchsrvr\MDBDATA\priv1.edb"

It starts up and I get

Initiating FILE DUMP mode
Database: priv1.edb
Operation terminated with error -1811 <JET_errFileNotFounf, File Not Found> after 3.16 seconds.

That seems to indicate a problem with the location of the edb file but the path is correct, is it a syntax problem, what am I don't wrong?
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Question by:Dave Robinson
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Expert Comment

by:Giladn
ID: 40261099
using eseutil /mh "D:\Exchsrvr\MDBDATA\priv1.edb is not enough
is requires stm file too.
go to command prompt with elavated previliges and type:
d:
cd  Exchsrvr\MDBDATA
once in the directory type:
eseutil /mh  priv1.edb
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Author Comment

by:Dave Robinson
ID: 40262915
Unfortunately they won't work as it is Exchange 2003 which requires eseutil to be run from the bin directory.

I did try running from the directory containing the edb file:
"C:\Program Files\Exchsrvr\bin\eseutil /mh" priv1.edb
but got exactly the same response.

Where it requires the stm files does that just need to be sat in the same folder as the edb or does its location need to be specified on the command line?
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Expert Comment

by:Giladn
ID: 40263075
Ttry
eseutil /mh  "path of databse file without filename"
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LVL 10

Expert Comment

by:Vijaya Babu Sekar
ID: 40269732
Please verify the database, whether its dismounted or not. It should be dismounted state, If the database is dismounted, you can check the path, then you can restart the Information service. Better do after business hour. Thanks.
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Accepted Solution

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Dave Robinson earned 0 total points
ID: 40270459
It turns out the issue was a corrupt hard drive in the RAID array. thanks both for your help.
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Author Closing Comment

by:Dave Robinson
ID: 40285221
fault found elsewhere that was having a knock on effect
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