xls permission issue excel 2010

Posted on 2014-08-14
Last Modified: 2014-09-17
Excel 2010
We have a user who can't open a specific xls sheet that is sent to him.  Other people can open the sheet.  It is the only one he can't open.  It says he might not have the permissions to open it and he can't save the file.
Question by:TomBalla
    LVL 89

    Accepted Solution

    Has the file been placed on a read-only media?  

    For the problem user, create a new, test Windows User profile and run Excel in the new profile. Does the file open?
    LVL 89

    Expert Comment

    by:John Hurst
    @TomBalla  - Thank you and I was happy to help.

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