xls permission issue excel 2010

Excel 2010
We have a user who can't open a specific xls sheet that is sent to him.  Other people can open the sheet.  It is the only one he can't open.  It says he might not have the permissions to open it and he can't save the file.
TomBallaAsked:
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JohnBusiness Consultant (Owner)Commented:
Has the file been placed on a read-only media?  

For the problem user, create a new, test Windows User profile and run Excel in the new profile. Does the file open?
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JohnBusiness Consultant (Owner)Commented:
@TomBalla  - Thank you and I was happy to help.
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