We help IT Professionals succeed at work.
Get Started

User cant send emails to people in her Outlook 2007 contacts but can replay to emails sent to her

roy_batty
roy_batty asked
on
264 Views
Last Modified: 2014-09-06
A member of staff is getting  the following error returned to her when she tries to send emails to people via her contact list.

However if she replies to an email sent from the email address which is causing the problem, the email get sent OK.

I have noticed that when she uses her contact list to send an email it adds the extra email address in < > signs. This seems to be what is causing the problem as if I manually type the address without the < > it works fine.

Why is Outlook adding this <extra email address>
Comment
Watch Question
Director
Commented:
This problem has been solved!
Unlock 3 Answers and 8 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE