Exchange user account database issue

Posted on 2014-08-15
Last Modified: 2014-08-26
Exchange 2007

I have a user that under Recipient > Mailbox Configuration is showing the 'Server' abc-123. Everyone else is abc123 the correct server.

If I open the properties of this user I get The properties on 'testuser' have invalid data if you click OK, default values...

I'm unable to delete the mailbox because of the error about having to have a database.

So I need to get this user on a database and the correct server name. I can't delete this account so is there a work around for this without deleting the account?
Question by:xmouser
    LVL 6

    Expert Comment

    by:Chad Franks
    The user's attributes seem to be corrupt.  You can try to rename the user and do the rest, but most likely you will need to re-create the user.

    Author Comment

    That's what I didn't want to do. Unfortunately the account has been used for years for everything so it is inextricably tied in with too many things.
    LVL 19

    Accepted Solution

    Look for invalid characters or whitespace (e.g: a blank space) in the users Alias, SAMAccountName and UserPrincipleName (UPN) attributes. That will cause this error within Exchange.

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