Creating an Outlook Distribution Group

We are looking to create a distribution group for our support email address.  Originally, we included internal address into that group.  As an example:
ACMECorp = Domain
John.Doe@acmecorp.com
Mary.Ann@acmecorp.com

That is pretty easy.  However, we also wanted to add the ability for the mail to go out as a text.  So we added those to the distribution group.  As an example:
ACMECorp = Domain
John.Doe@acmecorp.com
Mary.Ann@acmecorp.com
123-456-7891@verizon.com
987-654-3213@tmobile.com

However, it does not send the messages to these mobile phones.  

Is there a way to do this??  We are currently using Exchange2010.
sfletcher1959VPAsked:
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sfletcher1959VPAuthor Commented:
Perhaps there is a third party tool that provides this capability if it is not native to MS Exchange 2010.
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KHSITCommented:
When you added them to the group, did you set them up as contacts or users in Exchange?  Make sure that each of the phones you are sending to have the correct data plans attached to them.  I believe they need to have at least a 2GB data plan and that allows them to receive text messages from exchange.
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sfletcher1959VPAuthor Commented:
Are you saying they should be set up as contacts or users?
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KHSITCommented:
Contacts, yes.
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