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Creating an Outlook Distribution Group

Posted on 2014-08-15
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Last Modified: 2014-09-09
We are looking to create a distribution group for our support email address.  Originally, we included internal address into that group.  As an example:
ACMECorp = Domain
John.Doe@acmecorp.com
Mary.Ann@acmecorp.com

That is pretty easy.  However, we also wanted to add the ability for the mail to go out as a text.  So we added those to the distribution group.  As an example:
ACMECorp = Domain
John.Doe@acmecorp.com
Mary.Ann@acmecorp.com
123-456-7891@verizon.com
987-654-3213@tmobile.com

However, it does not send the messages to these mobile phones.  

Is there a way to do this??  We are currently using Exchange2010.
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Question by:sfletcher1959
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Author Comment

by:sfletcher1959
ID: 40263306
Perhaps there is a third party tool that provides this capability if it is not native to MS Exchange 2010.
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KHSIT earned 2000 total points
ID: 40263479
When you added them to the group, did you set them up as contacts or users in Exchange?  Make sure that each of the phones you are sending to have the correct data plans attached to them.  I believe they need to have at least a 2GB data plan and that allows them to receive text messages from exchange.
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Author Comment

by:sfletcher1959
ID: 40263574
Are you saying they should be set up as contacts or users?
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Expert Comment

by:KHSIT
ID: 40264010
Contacts, yes.
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