Word docs locked for editing by another user

Hello, I have a problem with all the office files I download prompt me that the file is locked for editing by another user......  I can open read only, create a local copy, receive notification when the original is available .... this only happens with the files I download, so the docs I already have on my system doesn't do this ... any suggestions??
Deerek11Asked:
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10023Web site maintenance and designCommented:
It appears the owner of the document has set protection by using the [protect] group ..[restrict editing] under the review
 tab.  The owner has used a password to control types of editing.  You need the password to "stop protection".  
In my experience, unless you can use the password to unrestrict the document, you will not be able to gain full editing priveleges of the document.
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aadihCommented:
Please see if the procedure shown at the following page is helpful (in unlocking the document):

https://www.conetrix.com/Blog/post/Word-Cocument-Is-Locked-by-a-Nonexistent-Another-User.aspx >
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DrTribosCommented:
I had this problem too, well very similar.  It was caused by the Preview Pane in File Explorer.  Since file explorer was looking at the document content the document was considered to be open by another user (it played all sorts of tricks on me).  Change the view or disable preview or close file explorer and open your document using Word File Open (or whatever it is these days).  HTH
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