We help IT Professionals succeed at work.

outlook mail in imac and macbook air

kurajesh asked
Last Modified: 2016-06-08
i have a pop3 account and configured outlook 2011 in my imac and MacBook air.
the same is also configured on my iphone as well.  The issue is whenever I read any message on my iphone the status of the same mails are shown as unread on my imac and MacBook air.

how to make the status as read for those messages in my imac and MacBook  which I have already opened on my iphone.
Watch Question

Clark KentSoftware Engineer cum Blogger
Top Expert 2014

Hi Kurajesh,

I think it’s a normal behavior as you are using POP3 account with enable “Leave a copy of message on the server” option which creates copy of each email after accessing it firstly from any device. Thus, whenever you try to access those emails from MAC, it is showing as unread because the machine is downloading the fresh copy of emails from the server.

For more: http://office.microsoft.com/en-001/outlook-help/leave-e-mail-messages-on-your-e-mail-server-HA001150793.aspx

Note: Improve community discussions by marking the answers helpful otherwise respond back for further help.

Clark Kent
David Johnson, CDSimple Geek from the '70s
Distinguished Expert 2019

Use another protocol i.e. IMAP if you want to sync the status otherwise with pop3 you are literally downloading a new copy of the message for every client and each copy is unique, you can read it, move it, delete it on one machine and it will remain unchanged on the other machines.
Clark KentSoftware Engineer cum Blogger
Top Expert 2014

Agree with David suggestion, as i have already defined how an POP3 connection works with N numbers of devices.

As others have mentioned, POP3 just doesn't work that way.  Each device is unique and sees nothing about the other devices. David's solution would work, if your mail ISP supports that, but typically I find that's not the case. You could consider, if you haven't already, setting up an iCloud account at Apple and then  have your mailer forward all emails to that account and only look at them there.  the iCloud email account will sync between all your devices.
Senior Systems Analyst
This one is on us!
(Get your first solution completely free - no credit card required)

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.